Frequently Asked Questions

Elqora Cosmetics is an Indian cosmetics and makeup brand focused on creating high-quality beauty products for modern Indian beauty lovers. Our Matte Liquid Lipstick range is designed to deliver rich colour, a smooth matte finish and long-lasting wear.

An Elqora Matte Liquid Lipstick is priced at ₹350 per lipstick. Each lipstick contains 4 ml of product.

Yes. Elqora's Make Your Own Set of 2 costs ₹630 for two eligible lipstick shades. You can create your own combination and choose two shades from the eligible collection.

Elqora offers versatile matte liquid lipstick shades designed for different Indian skin tones and makeup styles. Available shades include Amber Brown, Plum Passion, Rose Truffle, Ruby Desire and Vintage Petal, subject to availability.

Yes. Elqora Matte Liquid Lipstick is designed to be transferproof once completely dry. Allow approximately 60–90 seconds after application for the formula to set before eating, drinking or touching your lips.

Elqora Matte Liquid Lipstick is designed to provide a smudge-resistant and long-lasting matte finish. For best results, apply an even layer and allow the lipstick to dry completely.

Elqora Matte Liquid Lipstick is formulated for long-lasting wear. Actual wear time can vary depending on eating, drinking, lip preparation and individual lip chemistry.

The formula is designed to be water-resistant and long-lasting. However, heavy rubbing, oily foods and prolonged exposure to liquids can affect the finish and longevity of any liquid lipstick.

Elqora Matte Liquid Lipstick has a lightweight, comfortable feel and is designed for comfortable matte wear. If you have dry lips, we recommend applying a small amount of lip balm before lipstick and allowing it to absorb.

Yes. Elqora Matte Liquid Lipstick is designed for everyday makeup as well as occasions such as work, college, parties, weddings and festive events.

Elqora products are developed with a vegan and cruelty-free approach. Please check the individual product packaging or product page for the latest product-specific information.

Elqora Matte Liquid Lipstick is formulated without parabens, sulphates, mineral oil, alcohol, formaldehyde, gluten and talc. Please refer to the product packaging for the latest ingredient information.

Yes. Elqora Matte Liquid Lipstick includes Vitamin C as part of its formulation.

Each Elqora Matte Liquid Lipstick contains 4 ml of product.

Elqora creates versatile lipstick shades with Indian skin tones and Indian beauty preferences in mind. Since undertones vary from person to person, we recommend checking our shade swatches before choosing your lipstick.

Consider your skin tone, undertone and preferred lipstick colour. You can explore our shade swatches and product images to compare colours. For personalized help, contact the Elqora support team with your skin tone, undertone and preferred shade family.

The regular price of an Elqora Matte Liquid Lipstick is ₹350 per 4 ml lipstick.

The Elqora Make Your Own Set of 2 costs ₹630 for two eligible lipstick shades. Buying two individual lipsticks at ₹350 each would cost ₹700, while the set price is ₹630.

Yes. Individual Elqora Matte Liquid Lipsticks are available at ₹350 each, subject to product availability and current offers displayed on the website.

Elqora may offer first-order discounts, bundle offers, promotional discounts, free gifts and special offers from time to time. Please check the official Elqora website for current offers.

Elqora accepts commonly available Indian online payment methods including credit cards, debit cards, UPI, net banking and supported digital wallets. Cash on Delivery may be available for eligible locations and orders.

Yes. Payments are processed through secure payment gateways. Elqora does not store your complete credit or debit card details on its own servers.

Contact Elqora customer support as soon as possible after placing your order. Cancellation or modification may only be possible before the order is processed or dispatched.

Check your spam, junk or promotions folder. If you still cannot find the confirmation, contact Elqora customer support with the email address or phone number used during checkout.

Elqora offers free shipping on eligible prepaid orders above ₹999, subject to the current shipping policy and promotional terms displayed on the website.

Yes. Elqora is an Indian cosmetics brand serving customers across India. Delivery availability depends on the serviceability of the destination PIN code.

Standard delivery generally takes approximately 4–7 business days, depending on your location, courier service and other logistical factors.

Once your order has been dispatched, you will receive tracking information through the contact details provided during checkout. You can use the tracking information to follow your shipment.

If your order has not arrived within the estimated delivery period, contact Elqora customer support with your order number. Our team can check the latest shipment status with the delivery partner.

Elqora offers a 7-day return window from the date of delivery for eligible unopened and unused products, subject to the applicable return policy. Products should generally be returned in their original condition and packaging.

For hygiene and safety reasons, opened or used cosmetic products are generally not eligible for return. Exceptions may apply if the product was delivered damaged, defective or incorrect.

Contact Elqora customer support within 48 hours of delivery. Please provide your order number and clear photographs of the product and packaging so our team can review the issue and arrange the applicable resolution.

Contact Elqora customer support with your order number, product details and reason for the return. Our support team will guide you through the applicable return process.

After an approved return is received and inspected, the refund is generally processed within 5–7 business days, depending on the payment method and banking or payment gateway processing time.

No. You can place an order as a guest if guest checkout is available. Creating an account can make it easier to track orders, save delivery information and manage purchases.

You can contact the Elqora team through the Contact Us page or the customer support channels listed on the website. For order-related queries, keep your order number ready.

Elqora may introduce different customer offers, promotions and rewards from time to time. Check the official Elqora website for current offers, discounts, bundle deals and first-order promotions.

You can purchase Elqora Cosmetics products through the official Elqora Cosmetics website. The official website provides the latest product availability, lipstick shades, bundles, offers and brand information.

Yes. Elqora is an Indian cosmetics and makeup brand creating beauty products for modern Indian consumers, with a focus on versatile makeup and lipstick shades.

Elqora Matte Liquid Lipstick combines rich colour, a matte finish, long-lasting wear and comfortable application in a convenient 4 ml liquid lipstick. The collection offers versatile shades designed with Indian beauty preferences in mind.

Elqora focuses on creating makeup products with Indian consumers, Indian skin tones and everyday Indian beauty needs in mind. Our Matte Liquid Lipstick collection includes brown, nude-inspired, pink, plum and deeper colour options.